Privacy

What do you do with my personal data?

Any personally identifiable data you submit to us is retained for the following purposes:

Fulfilling your order.

Providing a record of your previous orders and transactions, which you can access at any time via your account. We retain this data for your reference and for legal and regulatory purposes, including claims and payments.

Sending important updates, news and special offers via email, or requesting and collecting customer feedback in order to improve our website and services.

You can fully manage your preferences by emailing info@walkodile.com and providing details of what you would or would not like to receive.

What kinds of visitor data do you collect?

When you visit our website, we collect data that is not personally identifiable including your IP address, operating system and browser. This information is aggregated to record general location, number of visits, average time spent on site, pages viewed, etc. We use this information to monitor and improve our website and services.

We may use cookies to collect this data and to provide you with tailored information (such as autofilling certain fields). "Cookies” are tiny elements of data that a website can send to your browser, which may then be stored on your hard drive so we can recognise you when you return.

Can I delete my personal data?

You can remove data for individual orders by emailing us at info@walkodile.com. This will permanently delete the delivery address and receiver details from our system.

Do you share my personal data with other companies?

Hopscotch School Supply markets & sells educational resources.

When you buy a product from us we may send it to you with a courier or freight service, so we will share your full name, address and contact details with the carriers and agents involved in fulfilling your chosen product.

Your payment details are submitted securely through our payment gateway providers, Sagepay and PayPal.

We do not allow other companies to use your personal data for their own marketing purposes.

Our website may contain links to the sites of third parties. We are not responsible for the content or privacy practises of these other sites.

How can I see what personal data you have on me?

If you would like a portable copy (in Excel .xls format) of all of your personal data, you can request this by emailing us at info@walkodile.com. We will provide the data within one month.

Telephone Calls

We do not record telephone calls.

All calls to our 01779 471871 number are charged at your local network rate.

We may update this privacy policy from time to time. You are responsible for reviewing the current policy when visiting our website. If you do not agree with the policy, you should cease to use our website immediately.

If you have any questions on any aspect of our privacy & data policy, please email us as info@walkodile.com.